Sources:

Lowndes, L. (2003). How to Come Across as 100 Percent Credible to Everyone. In How to talk to anyone 92 little tricks for big success in relationships. Chicago, Ill.: Contemporary Books.

Reiman, T. (2007). Become a Master Communicator: The Reiman Rapport Method. In the power of body language: How to succeed in every business and social encounter. New York: Pocket Books.