Explore the world of negotiation with former FBI negotiator, Chris Voss! Learn valuable strategies of negotiation including prioritising collaboration, understanding the dynamics of the three types of 'yes', the art of mirroring for effective communication and body language. Join Chris and Amrit as we delve into the fascinating world of negotiation and learn the tools elevate your skills to achieve the desired outcomes of your dreams.

IN THIS EPISODE
00:00 - Episode trailer
02:22 - What brought Chris to FBI negotiations?
04:45 - Is optimism important when navigating conflict?
07:44 - How prevalent are negotiations in life?
11:22 - The 3 types of ‘yes'
20:32 - Tactical empathy and relationship building
27:24 - Key ways to demonstrate understanding
30:18 - The importance of staying present
32:41 - Nervous system and co-regulation
36:18 - The most important questions? What and how!
41:17 - The power of "how am I supposed to do that?"
44:38 - Tactically employing silence in a negotiation
49:43 - Why do intelligent people find it harder to negotiate?
52:43 - The 7-38-55 tone
56:25 - Smile when you talk
57:22 - How to negotiate with your kids
1:00:45 - Describe what mirroring is
1:02:24 - Check out Black Swan & Fire Side

LISTEN & SUBSCRIBE TO THE PODCAST
Spotify: https://open.spotify.com/show/2HJCflV...
Apple Podcasts: https://podcasts.apple.com/au/podcast...

CONNECT WITH CHRIS VOSS
Instagram:   / thefbinegotiator  
Black Swan: https://www.blackswanltd.com/
Fire Side: https://firesidechat.com/chrisvoss1/

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