Published On May 24, 2023
Get started with Zendesk Advanced AI π https://zdsk.co/3p99RZB
Learn more about Zendeskβs Advanced AI capabilities, as well as our exciting new integration with OpenAI, all available within our centralized, easy-to-use Agent Workspace.
Timestamps:
0.00 - Intro
0.24 - Advanced bots
1:07 - Intelligent triage
1:44 - Intelligence within the context panel
2:19 - OpenAI integration
2:26 - Summarize
2:42 - Tone Shift
3:21 - Suggested macros for agents
3:32 - Suggested macros for admins
4:12 - Benefits of Advanced AI
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