A complete walkthrough of the PDCA Process, including the history and background of the tool, along with a list of deliverables and action items within each step of this powerful continuous improvement tool!


0:30 – PDCA Introduction and Basics (the scientific method)

2:21 – PLAN – Defining the problem, brainstorming potential causes, planning experiments!

3:50 –DO – Execute the plan and collect data!

3:57 – CHECK – Analyze the results, confirm/deny root causes and contributing factors, LEARN SOMETHING

5:21 – ACT – Implement positive changes, Brainstorm the next experiment and SPIN THE WHEEL

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