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"Turning Community Data Into Powerful Insights: How To Ruthlessly Decide What To Prioritise"

We spend far too much on low-priority activities. In this talk, FeverBee's Richard Millington will help you uncover metrics which really matter, stop working on low-value tasks, and tell a compelling community story.

About the Speaker:
Richard Millington is the founder of FeverBee. FeverBee uses proven social science to develop successful online and offline communities for organizations around the world. Over the past 13 years, Richard has helped to develop over 290+ successful communities, including those for Apple, Facebook, Google, The World Bank, SAP, Oracle, Amazon, Autodesk, Lego, The United Nations, Novartis, and many more. FeverBee helps organizations use powerful psychology to build valuable communities. These communities are designed to foster greater loyalty, resolve customer problems, generate ideas, drive search traffic, and develop the best possible member experience. Richard is the author of both Buzzing Communities, The Indispensable Community, and Build Your Community (Pearson, 2021). Buzzing Communities has been widely cited as introducing best practice into developing successful online communities. Richard has delivered keynote talks in the USA, Canada, UK, Australia, France, Belgium, Spain, Italy, Turkey, Switzerland, Romania, Lithuania, and several others. Richard has also trained over 1,250 community professionals through FeverBee’s community management academy.