Working with Clients in Basecamp
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 Published On Dec 13, 2022

When you add clients into a Basecamp project, you can choose what parts of the project they can see. This allows you to have internal discussions with your team right alongside conversations with your client while keeping things separated. In this video, Kimberly from Basecamp's Customer Success team walks through the benefits of working with clients inside of Basecamp, how to add clients into your Basecamp account, assign them to a project, and how to change the visibility of project elements.

You can learn more about Basecamp's project management software at https://basecamp.com/

Timestamps:
00:00 - Introduction to working with clients in Basecamp
01:00 - Getting your Basecamp project set up before inviting a client into your account
01:32 - Giving your Basecamp project client access
01:47 - Inviting clients to your Basecamp account
03:07 - Inviting clients to a Basecamp project
03:29 - How to tell a project has clients on it
03:48 - Changing Basecamp elements from private to shared with the client
04:03 - Turning on client access on the Basecamp Message Board
04:34 - Client access on the Basecamp to-do list
05:05 - Client access on Basecamp documents and files
05:34 - Client access on Basecamp schedules and events
05:43 - Client access on Basecamp Campfire tool
06:20 - Other ways to use the "client" category in Basecamp
07:04 - How to reach the Basecamp Customer Success team with questions

   • Working with Clients in Basecamp  

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