In this Basecamp Office Hours session (recorded live on April 12, 2023), Ashley, Laura and Kimberly from the Basecamp Customer Success team are joined by Basecamp Principal Designer Jason Zimdars. During this one-hour session, the team shows how Basecamp can be set up for use by web design teams while they demo the Basecamp project management software, share best practices, and answer customer questions live.

Timestamps:

00:00 - Introduction
03:22 - Design review session with Jason Zimdars "JZ" and 37signals co-Founder Jason Fried
04:22 - Jason Zimdars joins Office Hours
05:50 - JZ shows how his project Home Screen is organized
08:11 - JZ shows how they use projects for team work
10:28 - Using Basecamp and Card Table for QA testing
14:00 - Basecamp tools used in a cycle project
18:00 - Campfire vs. Pings
20:55 - All-access projects and who can see projects
22:30 - To-dos and Hill Charts
25:20 - Using Hill Charts for ongoing projects
26:47 - Increasing a design teams engagement using Basecamp
28:55 - How to create projects and follow ShapeUp methods as a team of one
31:02 - Linking to outside services – integrations and doors
32:40 - Working with clients in Basecamp
34:30 - All-access projects
35:55 - Working in Basecamp as a solopreneur
39:52 - Working with clients in Basecamp and adding clients after a project has been started
41:50 - How does the design team collaborate with Project Managers?
43:17 - How to reach out to the Customer Success team, [email protected]

Helpful Links:
🔗 Video tutorials: https://basecamp.com/learn
🔗 REWORK podcast: https://37signals.com/podcast/
🔗 Using Card Table video tutorial: https://basecamp.com/learn/beyond-the...
🔗 Customizing Project Tools video tutorial: https://basecamp.com/learn/beyond-the...
🔗 Linking to other resources with Doors: https://3.basecamp-help.com/article/6...
🔗 Message Board vs. Campfire vs. Pings video tutorial: https://basecamp.com/learn/beyond-the...
🔗 To-Dos Video Tutorial: https://basecamp.com/learn/beyond-the...
🔗 Hill Charts: https://3.basecamp-help.com/article/4...
🔗 Shape Up book: https://37signals.com/books/#shape-up
🔗 Working with Clients: https://basecamp.com/learn/beyond-the...
🔗 All-access projects: https://3.basecamp-help.com/article/7...

For follow up questions, reach out to [email protected]