This month I was lucky enough to sit down and talk with Jorgen Hesselberg, the Co Founder of Comparative Agility to talk about how to grow and sustain Continuous Improvement in your organisation.

Why is this important

Change is no longer optional
52% of Fortune 500 companies have disappeared because of digital disruption. If you want to survive in modern business, then adaption is a key skill to master.

People and Culture drive your organisation
Teams and knowledge work are becoming more autonomous. By empowering them with a culture of learning and managed risk taking you supercharge their ability to adapt to the market.

Here is What You’ll Learn

The Need for a Change Culture
Understand the shifts in team culture and the business landscape that requires the ability to navigate change at pace.

The 6 Step Process For Continuous Improvement
We lay out the exact process you can follow to create real change driven by data, people and leadership.

The Pillars of Agile Transformation
Understand the pillars and which ones are necessary for your Agile teams to operate at a high performance level.

Psychological Safety
Learn how to create the culture where people feel empowered to raise imperfections and turn them into improvements.

The 6 Step Process For Continuous Improvement

Using data for Continuous improvement
Collect Data — A tool like Comparative Agility can help you do this easily in a scientifically validated method.

Find the Narrative — Analyze the data to understand strengths and weaknesses. What meaning are you seeing across the different dimensions?

Understand Context — Conduct modified Open Space sessions with target groups to consider the data context using the What, So What and Now What method.

Go one on one — Gain insight via one-on-one interviews with a few group members — in a safe and confidential environment. Focus on listening and asking open-ended questions to better appreciate some of the unspoken issues.

Gather Objective Metrics — Complement your analysis with objective, context-specific metrics, focusing on trends over time, i.e. average lead time to recovery, defects in production, etc.

Take Action — Based on your analysis, identify the top couple of items you can address, and communicate broadly what you’re doing. Plan to show results and repeat every 3–6 months to gain credibility and continual improvement.

A culture and practice of psychological safety must support all of this. As Amy Edmondson of Harvard Business School says:

“Psychological safety is a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns or mistakes.”

Make sure you sign up for your free account at Comparative Agility. You can also pick up a copy of Jorgen’s book “Unlocking Agility”

The Full Interview

Sign Up Now
You can get your free Comparative Agility account today and begin on your team’s journey of Continuous Improvement.

About Jorgen
Jorgen Hesselberg is the author of Unlocking Agility and co-founder of Comparative Agility, a leading agile assessment and continuous improvement platform. A proven thought leader of numerous successful enterprise transformation efforts since 2009, Jorgen provides strategic guidance, executive counsel, and coaching to some of the world’s most respected companies both as an internal change agent and an external consultant. He has trained thousands of people on agile and Scrum, disruptive innovation, and enterprise transformation strategy.

About Simon
Simon Hilton is an Agile Coach and Teacher that has worked in and guided Agile transformations across a diverse range of organisations. Simon is an empathetic leader and instructor that has trained thousands of people as in Agile mindset, frameworks and transformation.