What’s the sign of great customer loyalty?

When your customer will take a 30 minute taxi just to give you feedback before going back 😱

Testimony to the enduring brand that is Tong Heng (China, Singapore)


🎙️Show notes/transcript for this episode: https://www.sothisismywhy.com/141

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WHO AM I:
I'm Ling Yah, a Malaysian lawyer & host/producer of the So This Is My Why, where I interview inspiring people about how they found their why, and their blueprint for turning that why into a reality. I’ve interviewed Olympians, Michelin-starred chefs, top entrepreneurs, VC founders, Hollywood actresses, and more. 

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