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This video covers the following topics:

Objectives
Root Cause Definitions
Benefits
Root Cause Process Summary
Corrective Actions
Problem Solving Process (8 Steps, 5 Why's, Fishbone)
Example 1 – Manufacturing
Example 2 – Transactional
Hints about RCA

You can download the powerpoint slides, change the logo, and use the slides in your company.

https://www.biz-pi.com/product/root-c...