How To Deal With Difficult Clients at Your Agency with Dimi Albers

Are you struggling with difficult clients in your agency? Join Dimi Albers, global CEO of DEPT, as he shares valuable insights on handling challenging client relationships.

Discover how Dimi's agency evolved from a generalist to a niche-focused approach through strategic mergers and acquisitions, expanding service offerings and vertical markets. Learn about the importance of prioritizing client satisfaction and value delivery in guiding agency growth, and explore Dimi's strategies for fostering meaningful dialogue with clients to ensure value generation. Gain actionable tips on effective communication to understand and address root issues in challenging client relationships, ultimately enhancing client dynamics and fostering long-term success for your agency.

Check out the full episode: https://www.agencymastery360.com/podc...

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JASON SWENK IS AN AGENCY ADVISOR THAT GUIDES MARKETING AGENCIES THROUGH A PROVEN FRAMEWORK FOR GROWING THEIR AGENCY FASTER & EASIER.

In 1999 he launched his first digital agency growing it to a multi-million dollar operation working with brands such as AT&T, Hitachi, and Lotus Cars. After 12 years of amazing growth, his agency was acquired in 2012.

Since then he has co-founded and has grown another 8-figure agency. He also runs a unique consultancy helping marketing agencies grow, scale, and enjoy running their agency by applying the framework that he used to grow, scale, and eventually sell his agency.

Jason has helped over 20,000 agencies in 42 countries meet or exceed their business goals. He generously shares it all as a speaker, podcaster, and author. He has been featured as an expert in top media publications such as Entrepreneur and Inc. Magazine. Plus, he currently hosts the top agency podcast: The Smart Agency Master Class.

Jason is dedicated to providing tactics and strategies to agency owners. His mission is to be the resource he wishes he had as an agency owner.