00:00:00 Hello listeners
00:04:29 Try to be alert of the different kinds of interrupting/overlapping
00:08:49 Mastering Turn-Taking
00:13:08 When They’re the Conversational Narcissist
00:21:27 Summary

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Struggling to be heard in conversations? Does your ego get in the way? This video explores Chapter 4: When Ego Gets in the Way, teaching you how to navigate conversations and deal with difficult personalities.

We'll delve into:

Albrecht's Rule of Three for Conversations: Mastering the art of cooperative overlapping (not interrupting!)

Cultural Differences in Turn-Taking: How to adapt your communication style across cultures.

The Gray Rock Technique: Dealing with Conversational Narcissists

Learn how to be a more charming, likable, and effective communicator, while protecting yourself from those who might take advantage.

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• “Cooperative overlapping” is different from interrupting. It’s about talking along with the speaker, not to undermine or cut them off, but to validate what they’re saying, give encouragement, and show that they’re paying close attention. It can vary across cultures; neither way is right, but try to acknowledge and accommodate differences.

• Turn-taking rules can be complex and culture-bound, but a big part of learning to be charming, likeable, and a good communicator is to constantly be appraising the situation and adapting and adjusting yourself accordingly.

• When dealing with a conversational narcissist, don’t try to rescue the conversation by being more attentive, understanding, and charming yourself, or you’ll be taken advantage of. Instead use the gray rock technique and be aloof and unresponsive until they lose interest, and minimize contact as much as possible. Tighten up boundaries.