“The reason we chose the microfulfillment solution was because it addressed our unique needs. We needed to have the ability to store a large amount of product in a small space and deliver that product quickly to our customers in store,” said Craig Binch, Decathlon Canada Store Leader. “And what we did was survey the customers in the marketplace and determined that 3 minutes is the max anyone was willing to wait and so that was our measure.”

Decathlon, a global sporting goods store with 1,700 stores in more than 60 countries, was looking for a new, unique and better customer journey to support their Western Canada customers. Located on the second floor of South Central Mall in Calgary, Canada, they turned to Bastian Solutions to design and integrate a customer-facing microfulfillment solution. The microfulfillment system is primarily comprised of the AutoStore goods to person system, Bastian Solutions’ conveyor and Exacta intralogistics software.

Read more about the case study here: https://www.bastiansolutions.com/reso...

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