UPDATE BELOW!
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UPDATE: We have just had a meeting with MSC Cruises. We are pleased MSC Cruises are taking this very seriously and have apologised profusely and expressed their disappointment with what happened to us on the MSC World Europa.

They are going to be taking proactive measures to prevent such incidents in the future, including the implementation of a fleetwide training program to equip crew members with better skills to handle similar situations.

Furthermore, MSC Cruises has extended an invitation for us to collaborate on developing a new policy for content creators and filming/taking photographs onboard. This policy aims to support both invited and non-invited content creators while safeguarding the comfort and privacy of passengers and crew. We think this marks a significant step forward, as no other cruise line has undertaken such an effort before.

In addition to these measures, MSC Cruises will be providing us with a full refund.

We really want to move past this incident and transform the negativity surrounding it into something positive. We have accepted the apology offered by MSC Cruises.

We sincerely thank you all for your amazing support throughout this all. Of course we are still angry and upset with what hNow, we are eager to refocus on our passion: creating entertaining cruise content and sharing our adventures with you all.

Thank you once again for your support.

This video is sponsored by Babbel.
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