Published On Jan 16, 2024
Learn what to do if your device is frozen on the Apple logo, doesn't respond when you touch it, or becomes stuck when you turn it on.
Topics covered:
0:00 - Intro
0:23 - Force restart iPhone X or later, iPhone SE (2nd generation), iPhone 8, and iPhone 8 Plus
0:47 - Force restart iPad without a Home button
1:07 - Force restart iPad with a Home button
1:20 - If your iPhone is still frozen, enter recovery mode on your iPhone and restore it with a computer
2:07 - Enter recovery mode for iPhone X or later, iPhone SE (2nd generation), iPhone 8, and iPhone 8 Plus
2:32 - Enter recovery mode for iPad without a Home button
2:56 - Enter recovery mode for iPad with a Home button
3:11 - Restore your iPhone on a computer
To learn more about this topic, visit the following articles:
If your iPhone won't turn on or is frozen: https://apple.co/2UImMAz
If your iPad won't turn on or is frozen: https://apple.co/48OZZpC
Apple logo with progress bar after updating or restoring iPhone, or iPad: https://apple.co/3RRpsI8
Download and use iTunes for Windows 10: https://apple.co/3RX5EmD
Additional Resources:
Get support for iPhone: http://apple.co/iPhone
To subscribe to this channel: / applesupport
To download the Apple Support app: http://apple.co/2hFtzIv
Apple Support on Twitter: / applesupport
To check coverage directly on your device: https://coverage.apple.com/ac4N1XV