Gerry Wheaton says he’s still in shock over how someone was able to steal personal cheques from his office, forge his signature, and successfully cash them at a bank.

The TD customer says back in November 2023, he made an alarming discovery in his bank account when he realized a $31,870 cheque had been cashed along with a second one for $1,270.

Perhaps just as concerning, he says, is his bank's response and the handling of this entire ordeal— especially when most of the funds were returned to his account months later.

Consumer Matters reporter Anne Drewa has more.

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