To learn more about active listening, see the article at https://www.mindtools.com/az4wxv7/act...

Listening is one of the most important skills you can have. Being able to do it well has a positive impact on all aspects of your life, including how effective you are at work.

Research suggests, however, that we only remember 25-50 percent of what we hear, meaning that we could be missing important messages.

Watch our video to find out how active listening good can improve your listening skills.

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