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Client Retention: How to Reduce Churn, with Khushbu Doshi

Are you struggling to reduce your aency churn and keep your clients happy? Our guest today is a true master of client retention and customer retention stretegies. Leading a team laser-focused on understanding each client's unique needs she proactively crafts tailored solutions that address their pain points head-on.

In this podcast interview, we bring back Khushbu Doshi to discuss crafting exceptional client experiences through tailored solutions, understanding client needs, and spearheading strategies for client satisfaction and agency growth.

Listen to the full episode here: https://www.agencymastery360.com/podc... how-to-reduce-churn
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JASON SWENK IS AN AGENCY ADVISOR THAT GUIDES MARKETING AGENCIES THROUGH A PROVEN FRAMEWORK FOR GROWING THEIR AGENCY FASTER & EASIER.

In 1999 he launched his first digital agency growing it to a multi-million dollar operation working with brands such as AT&T, Hitachi, and Lotus Cars. After 12 years of amazing growth, his agency was acquired in 2012.

Since then he has co-founded and has grown another 8-figure agency. He also runs a unique consultancy helping marketing agencies grow, scale, and enjoy running their agency by applying the framework that he used to grow, scale, and eventually sell his agency.

Jason has helped over 20,000 agencies in 42 countries meet or exceed their business goals. He generously shares it all as a speaker, podcaster, and author. He has been featured as an expert in top media publications such as Entrepreneur and Inc. Magazine. Plus, he currently hosts the top agency podcast: The Smart Agency Master Class.

Jason is dedicated to providing tactics and strategies to agency owners. His mission is to be the resource he wishes he had as an agency owner.