Hidden vectors of delight can be found throughout your product design. These moments identify when your customers are at their happiest and are most willing to leave a positive review or engage with a new product feature or product. Join MX CPO Brett Allred and learn more about how you can unlock these vectors of delight within your products.

“Design with Vectors of Delight: Using Customer Emotion to Gauge Sentiment” was presented on August 19, 2021, by Brett Allred. Sponsored by Lucid.