Interfacing with diverse communities requires understanding of cultural norms unique to each community. It is still common to hear conversations regarding the objective of moving toward a "colorblind" or "culturally blind" world. This approach of ignoring the uniqueness of diverse communities and their many contributions to society is experienced as discriminatory and causes harm. With the intent to diversify the blood donor pool, promote community engagement and cross-cultural interaction, we cannot bypass the complexities of intercultural conversation. Understanding and examining our own biases is the first step. As we build interpersonal and community relationships, we are likely to first encounter mistrust and suspicion. Working through this difficulty rather than attempting to bypass it starts with learning about the community of focus. This work requires interpersonal interaction lead by curiosity and compassion. In this highly interactive workshop, participants will be encouraged to take the Harvard Implicit Bias Test, https://implicit.harvard.edu/implicit..., learn how to lead with curiosity, practice trust building scenarios, and experience cross-cultural conversations.

Learning objectives:

1. Explain the relevance of knowing your own cultural biases.
2. Discuss the negative impact that the Flexner Report had on medical education.
3. Discuss the importance of acknowledging the societal contribution of diverse communities.
4. Review 2 techniques for building trust with diverse communities.

Yvette Marie Miller, M.D.
Executive Medical Officer
American Red Cross
Donor and Client Support Center