Interviewing is about creating real connections. After having interviewed more than 2.000 candidates from more than 64 countries, Itziar has a lot of stories to share. Every candidate is different but there is something common in each interview - building trust. That is the role for both the interviewer and the interviewee. In all these, you need to be ready to expect the unexpected…

Itziar de Ros is Spanish and after graduating from IESE’s MBA program she worked in Geneva in a big multinational company. After a year, she decided to follow her passion and work with people in her alma mater. She joined IESE Business School in 2007 and has been the Director of MBA Admissions for the last 6 years.

This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx