Get the inside track on ServiceNow's GenAI /Now Assist for IT.
Four questions in four minutes on a customers early journey with GenAI / Now Assist. Lets go!


Episode 1 - Customer Story

00:29 We had one of the worlds larger Insurance and consulting firms start an early journey with GenAI (Now Assist). What was their goal and what were they looking to address?

01:12 What do you believe was their biggest win with GenAI?

02:11 What were the lessons learner or early challenges with this journey?

03:16 The ServiceNow platform seems to have been a unique catalyst for this journey. What’s next for this team?