UPDATE: Norfolk Southern suffered another system outage on September 29, 2023. The railroad said the outage impacted train movements, its dispatching system and the functionality of its terminal operating system. Furthermore, Norfolk Southern said it had "found no indication that this was related to an unauthorized cybersecurity incident, or the outage of August 28." The issues were resolved in the early morning hours of September 30th.

Norfolk Southern says it was hit by a system outage on Monday, August 28th, 2023. This caused a variety of issues on its network and trains were ultimately ordered to stop. But what caused all this?

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