Google Maps Getting Conversational AI
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 Published On Feb 10, 2024

Google introduced AI into Google Maps, allowing conversational queries about businesses based on structured data and user reviews. This move suggests Maps as a more effective platform for AI integration compared to organic search. The potential for personalized and detailed queries is high, with implications for local inventory and user engagement. However, there's a risk of commercialization overshadowing informative search results, as seen in Google Lens. Despite potential revenue growth, there's concern about the impact on Google's core search business. The integration of Gemini's conversational faceted search aligns with Maps' data structure, offering a promising user experience.


The Near Memo is a weekly conversation about Search, Social, and Commerce: What happened, why it matters, and the implications for local businesses and national brands.
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