What is AIOps? | AIOps Explained | ITOM Made Easy 3/5
Freshservice Freshservice
6.08K subscribers
4,855 views
0

 Published On Jun 1, 2022

Get your FREE ebook here - A CIO's guide to AIOps: https://bit.ly/3m3Ts3V

What is AIOps?
AIOps stands for Artificial Intelligence for IT Operations. It's the process of applying artificial intelligence-related technologies like machine learning and natural language processing to automate and enhance conventional IT operations activities such as:
- Alert correlation and escalation
- Auto remediation
- Capacity optimization
- Intelligent alerting
- Root cause analysis

Here are some of the key capabilities of AIOps:
Noise reduction: AIOps helps eliminate a lot of unwanted noise in your IT ecosystem caused by irrelevant alerts. This can enable your busy engineers to focus more on daunting tasks and prevent outages.
Correlation: AIOps helps collate and correlate information across multiple data sources and eliminate silos.
Remediation: By recycling knowledge and root cause identification, AIOps can automate workflows, fostering an environment of continuous deployment and improvement.

AIOps is about more than just IT operations: It encompasses DevOps, IT service management (ITSM), incident management, observability, support, security, and KPIs/priorities from business stakeholders. It’s about providing actionable insights into IT operations data—whether it is hybrid, cloud-based, or private data center–based.

In this video, Stephen Mann sheds light on the concept of AIOps, what are its applications, and dives deep into how artificial intelligence can be leveraged to improve IT operations in your organization.

This is the first video in a 5-part series on IT Operations Management.
HOW TO GET AIOPS RIGHT?: https://bit.ly/3NaNiuO
WHAT IS ITOM?:    • What is ITOM? | IT Operations Managem...  
ITOM AND DEVOPS: https://bit.ly/3wCDdAX
Read more about ITOM here: https://bit.ly/3N2Bivr
Explore Freshservice ITOM here: https://bit.ly/3LLhw5W
Try Freshservice for free: https://bit.ly/3GivD1y

Subscribe to our channel and stay tuned for a new ITOM episode every week.

#itom #freshservice #itsm #aiops #artificialintelligence #IToperations #ITOps #itom #itoperationsmanagement

show more

Share/Embed