In this video, the Remote Monitoring and Management Tool space is explored. This tool is used by Managed Services providers to deliver their solutions.

00:00 Introductions and What is an RMM
02:37 Why is it needed?
03:56 What are the growth points?
05:22 What types of devices are managed?
06:47 Who are the major players?
08:34 Are there significant competitive differences?
09:43 How has the RMM technology expanded?
11:16 What about macOS?
12:08 What about network device management?
13:47 What about the PSA?

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