What distinguishes great tour guides from averages ones? My name is Gus Moore. I have been guiding tours for 10 years, and these are some of the qualities I've learned along the way:

1. Open to change
2. Interested in people
3. Anticipate needs
4. Fun & optimistic
5. Good photographer
6. Good storyteller
7. Self-aware
8. Confident leader
9. Smartphone expert
10. Food service
11. Local knowledge
12. Accept criticism
13. Live in the moment