Northwest residents that go ductless are seeing big savings on their utility bills as DHP systems use 30 to 50 percent less energy to heat homes than electric-resistance or forced-air systems. Watch as Bruce Manclark from Fluid Market Strategies' Northwest Ductless Heat Pump Team reviews the installation of a unit on a manufactured home in Shelton, Wash. and explains the installation guidelines for contractors. You can learn more about ductless heat pumps at www.goingductless.com.

Special thanks to homeowner John Hesch and Justin Holzgrove, conservation manager, Mason County PUD No. 3.