Replaced our old R-22 Goodman 3 Ton heat pump w/Aux heat with the 4 Ton 16 SEER ACiQ Variable Speed Heat Pump and Air Conditioner Split System w/ Extreme Heat (ACiQ-48-AHB & ACiQ-48-HPB). Purchased from HVAC Direct, quick and simple, arrived within a week on a well packaged palette.

Aux heat was deleted, so I did not get the heat strip. Going to see if the hyper heat lives true and heats even when it is -22F outside. It never gets colder than 20F here, and avg winter low temps are around 30/40s.

See Winter Update Video:    • ACiQ Central Extreme / Hyper Heat Rev...  

VIDEO AFTER THOUGHTS:

ACiQ said they’d update their documentation to explain the SW1 dip switches better in the air handler for a 3rd party 24v thermostat. To clarify, we had to switch SW1-1 and SW1-4 dip switches  both to the ON position, in the air handler, in order to use a 24v thermostat. In my case I have the Ecobee which runs the unit in 2 stage heat, and 2 stage cool. It reverses for heat mode. Oh, and by the way there were installation manuals inside the boxes.

The condenser came pre-charged with refrigerant. There was no refrigerant in the air handler coil, but it was under pressure with something, so be sure to remove the caps before opening the valves. My tech nearly killed me with the line cap because he opened the valve without removing the cap and it shot out towards me bouncing off the walls.

Also if it drops below 32F in your location, be sure to have the condenser lifted at least 6" so it can drain the defrosted condensation properly without worrying about it icing up blocking the drain. I talk more about this in my Winter Update video.

Oh and make sure you have a surge protector installed for the condenser, I've see a lot of videos where they forget to. Its very important with these units!

I hired a professional to install it, but let me know if you have any questions about the unit and I’ll try my best to answer.