Hi, I'm Dr. Jamie Hand. I'm going to talk to you today about firmware updates to your hearing aids. So first, what is a firmware update? Hearing aids nowadays are essentially little computers on your ear. They have firmware just like your phone does, your computer does, your car probably has firmware now.

This all controls the features and the experience that you're going to have with that product. With this, our engineers can push updates directly to your hearing aids. while you're sitting at home. With the firmware updates, you'll get a notification on your phone screen that it is ready for you to download.

All you have to do is click that and follow the prompts. The My Starkey app will open directly to the firmware update screen and you're able to quickly, as little as three minutes, update your hearing aids and keep wearing them, enjoying all of the new features and enhancements. So with these new firmware updates, you can ensure that your hearing aids are always up to date.