In today's interview, we talk with Viktor Bystrov from Bystrov Agency, Shopify Development specialists on Upwork. Viktor takes us through his Upwork journey, starting out as a freelancer and landing his first job with a client from the United States and building all the way up to one of the most successful agencies on Upwork, with close to $2 Million Earned over their lifespan. Viktor discusses tips for writing great cover letters, what's important for a successful profile, and communication tips to win over clients. We also discuss how GigRadar completely changed his lead generation strategy and helped him save over 60 hours a month on this process!