The Pulitzer-prize winner and author of the transformative "Power of Habit", Charles Duhigg joins me to talk about his latest book. Supercommunicators is an exploration of the skills that allow a few of us to build authentic connection with almost anyone, all by just having conversations. He looks at the stories of some remarkable communicators, and the science behind what they do. Charles also reveals the techniques that any of us can practice to become supercommunicators ourselves.

Here's a link to buy the book: https://amzn.to/3UZt0eD


00:00 - Introduction
00:32 - What is a "supercommunicator"?
02:15 - How to become a supercommunicator yourself
03:17 - What sparked the work for this book?
05:27 - How we connect (and how we don't)
07:21 - The "Three Conversations"
07:39 - The "What's This Really About" conversation
09:19 - How to ask good follow-up questions
10:55 - How to have the "What is this really about" conversation well
13:27 - The authentic CIA agent
16:13 - The "How Do We Feel" conversation
19:54 - Listening to learn, not waiting for your turn to talk
21:22 - Good conversation as a means of sales and influence
22:04 - "Supercommunicator" or "Super-listener"?
23:29 - Finding common ground by shuffling your identities
28:44 - Is "winning someone over" = convincing them to "leave their tribe"?
33:27 - How to have "hard conversations"
36:46 -Why "don't feel that way" backfires EVERY time
37:36 - Never argue with your spouse on an empty stomach
39:01 - How important is the sense of control for good relationships
40:35 - Practical tips for having the difficult conversations
42:39 - What impact do you want this book to make?
44:25 - Being a supercommunicator is natural for us