Keynote Speaker Angela Wilkinson offers an opportunity to reflect on what is involved in managing large scale systems change in highly emotional, outrageous times. The mission of the World Energy Council is "to promote the sustainable supply and use of energy for the greatest benefit of all people" Getting from where we are today to a world of sustainable energy production and use cannot be achieved without systems thinking, as so many interconnected issues and stakeholder perspectives are involved. Angela Wilkinson, Secretary General of the World Energy Council, described how her organisation works with principles of realistic hope and sets out to create integrated policy frameworks.