How To Retain Customers | Retain Customers | 5 Tips & Strategies To Retain Customers | Rajiv Talreja
Rajiv Talreja Rajiv Talreja
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 Published On Jul 7, 2021

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Retaining customers is of utmost importance in running a business.

It is selling to customers that generates revenue and profits. Without the customers, the business is handicapped and there would be no one to sell to.

But just selling to a customer is not enough. What's crucial is that the customer comes back to you and keeps coming back for your product/ service. This is what makes that customer a loyal customer. And, if you have managed to do that, then you have retained that customer.

Customer retention is an important concept of any business and should be taken more seriously.

Watch this video till the end to learn more about how to retain customers by following these 5 strategies.

In this video, you will learn:
0:00- Introduction: Retaining customers
2:50- Strategy 1: Have a strong feedback system from the customers
4:09- Strategy 2: Add massive value
4:59- Strategy 3: Research and Development
6:22- Strategy 4: Serve! Don't sell
7:48- Strategy 5: Acknowledge your customers

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