This conversation is part of the Future of Work Pioneers Podcast. Today we are speaking with Kiersten Robinson, the Group Vice President and Chief Human Resources Officer at Ford. Kiersten oversees all global people processes including talent management, workforce planning, learning and development, recruiting, diversity and inclusion, compensation and benefits, and the dealer policy board. Kiersten joined the automaker in 1995 as a labor relations representative in Ford of Australia and quickly rose through the ranks, serving in the first of several international assignments in 1997 with the Ford of Europe manufacturing organization. Following two additional positions in Australia, she moved to Ford’s headquarters in 2002 to hold a variety of roles of increasing responsibility, culminating in her appointment to vice president of Human Resources for Ford in Asia Pacific in 2010.

While leading the team in Asia Pacific, Robinson further distinguished herself by directing the development and deployment of a robust talent and people resource plan for the growing operation and by establishing Ford’s brand as an employer of choice across the 16 markets in Asia.

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GUEST INFO:
https://media.ford.com/content/fordme...

OUTLINE:
2:31 - 4:43 Role of leadership
4:44 - 7:28 Human-centered design thinking at Ford
7:29 - 9:10 How technology is changing HR
9:11 - 11:23 Culture cabinet
11:25 - 13:47 Becoming the world most trusted company
14:41 - 16:18 Trust in the workforce
16:20 - 19:10 Upskilling and reskilling at Ford
19:12 - 23:04 Design the Future of Work at Ford
23:05 - 25:46 Remote work at Ford
25:28 - 28:10 Using Freelance talent at Ford
28:11 - 31:42 Diversity efforts at Ford
31:43 - 34:38 How recent movements changed Ford