Purpose-Driven Leadership in Retail Operations with Charlie Workmon
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 Published On May 9, 2024

In the fourth part of this six-part series on Stories from the River, host Charlie Malouf welcomes back guest Charlie Workmon, President and CEO of Riverstone Logistics, in a deeply insightful discussion about the transformative journey of Broad River Retail. In this episode, they cover a span from 2016 to 2020, a crucial period during which Charlie W led the turnaround in the Operational side of the business by focusing on the best practices from LEAN; became an owner in 2016; then joined Manny Rodrigues and Charlie Malouf in a management buyout in June 2018; and ultimately launched the Company's Purpose Statement (Furnishing Life's Best Memories) in pursuit of being a purpose-led organization.

The conversation delves into the broader theme of purpose within the corporate and personal realms, highlighted during the company’s Purpose Summit in 2019, Purpose 8:28. Charlie W discusses how these ideas of purpose guided the company through subsequent challenges and opportunities.

Workmon elaborates on emotional and professional struggles, including the impact of a devastating fire at their Fort Mill distribution center in early June 2020 during the early months of the COVID-19 pandemic, which tested his mental resilience and connection to his role within the company.

Both Charlie Malouf and Charlie Workmon share their experiences with mental health challenges, reflecting on the importance of support and community within the workplace.

Reflecting on his five years with Broad River Retail, Charlie W cites his personal and professional growth that happened over those five years and says that there's no way that Riverstone Logistics exists today like it does without that growth. He recalls how much he loved the people and the partnership.

Book mentioned:

Everything I Know About Lean I Learned in First Grade - Robert O. Martichenko - https://www.amazon.com/Everything-Abo...

Listen to part one of this conversation, Family Business to Logistics Leader: How Charlie Workmon Got Started:    • Family Business to Logistics Leader: ...  

Listen to part two of this conversation, Parenthood, Prayer, and Perspective Fuel Purpose for Charlie Workmon:    • Parenthood, Prayer, and Perspective F...  

Listen to part three of this conversation, Broad River's 2015 Bold Reset: Turning Challenges into Opportunities with Charlie Workmon:    • Broad River's 2015 Bold Reset: Turnin...  


00:00 Introduction
01:18 Retial is detail
06:10 Reconfiguration
07:47 First word of the year - Impact
11:18 Mission statement
17:41 Purpose
21:55 Warehouse fire
27:24 Battling with purpose
29:01 Conclusion

Visit https://www.storiesfromtheriver.com for more episodes.

This show is brought to you by Broad River Retail. Visit https://BroadRiverRetail.com

Follow us on LinkedIn:   / broad-river-retail  

Listen on Apple Podcasts:
https://podcasts.apple.com/us/podcast...

Spotify:
https://open.spotify.com/show/0tB33vS...

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