Jira Service Management is a powerful incident management tool that can handle incidents from initial notification to postmortem reporting. Our demo walks you through JSM from the perspective of a customer encountering an incident, to a Help Desk agent responding to that incident, to a developer investigating and resolving the underlying major incident, to stakeholders getting alerts. You'll see JSM's integrations with Confluence, Insight, Jira, and Opsgenie in action along the way, and learn how Jira Service Management can create a better incident management experience for everyone involved.