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While finding new customers is essential for a businesses long term growth, sometimes there is a lot of real growth overlooked within your existing sales channels.

With the cost of keeping customers significantly cheaper than finding new ones, you're doing your business a disservice by not giving them attention.
Keeping your current customers happy, engaged and gathering their feedback on a regular basis will allow you to improve your customer's experience, lower customer acquisition costs and improve your ROI.

Watch this video to find 7 great tips to utilise in your customer retention marketing strategy:

QUICK VIEW GUIDE:

0:00 Start
0:47 Create a clear and engaging customer on-boarding process
1:51 Gather feedback from your customers
2:23 Use a communication calendar to stay in touch
3:13 Reward your loyal customers
3:56 Tell your brand story with a corporate social responsibility program
4:26 Keep your customers in the know with a newsletter
4:57 Educate your customers and offer support
5:38 Conclusion

To learn even more read our blog here https://www.nbh.co/articles/7-custome...

#CustomerRetention #CustomerService #MarketingStrategy

While finding new customers is essential for a businesses long term growth, sometimes there is a lot of real growth overlooked within your existing sales channels.

With the cost of keeping customers significantly cheaper than finding new ones, you're doing your business a disservice by not giving them attention.
Keeping your current customers happy, engaged and gathering their feedback on a regular basis will allow you to improve your customer's experience, lower customer acquisition costs and improve your ROI.

Watch this video to find 7 great tips to utilise in your customer retention marketing strategy:

QUICK VIEW GUIDE:

0:00 Start
0:47 Create a clear and engaging customer on-boarding process
1:51 Gather feedback from your customers
2:23 Use a communication calendar to stay in touch
3:13 Reward your loyal customers
3:56 Tell your brand story with a corporate social responsibility program
4:26 Keep your customers in the know with a newsletter
4:57 Educate your customers and offer support
5:38 Conclusion

To learn even more read our blog here https://www.nbh.co/articles/7-custome...

#CustomerRetention #CustomerService #MarketingStrategy

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