Public sector agencies are enabling government employees to deliver improved citizen services, modernizing IT for digital resilience, digitizing data, automating processes and deploying in the cloud.

Danny Werfel, IRS Commissioner, joined other top decision-makers from government and tech at the UiPath on Tour Public Sector conference to discuss how AI and automation is offering an immediate and frictionless method for achieving dramatic operational improvements.

In this interview, Werfel answered the following questions:
1. What emerging trends in AI and automation are you most excited about, and how do you see them impacting the public sector?
2. Could you share a specific example where AI and automation have significantly impacted your organization's mission? What were the key factors that contributed to its success?

This interview is part of a series filmed in conjunction with UiPath on Tour Public Sector conference held April 17 at the Waldorf Astoria in Washington, D.C.