Published On Nov 20, 2023
Part of the International Airlines Group (IAG), IAG Loyalty operates the loyalty programs for IAG’s airlines—British Airways, Iberia, Vueling and Aer Lingus—and 125+ global brand partners in travel, retail, and financial services.
With the PagerDuty Operations Cloud, IAG Loyalty has built a framework that allows engineers to build products and services in a fast and safe way. This has laid the foundation for sustainable growth as a company. Hear more in this video from Colin Lewis, Head of Core Engineering at IAG Loyalty and James Headon, Cloud Operations Manager at IAG Loyalty.
0:04 About IAG Loyalty
0:28 Challenges Before PagerDuty
0:55 Digital Transformation & PagerDuty Operations Cloud
1:12 PagerDuty Delivers Business Value
#OperationsCloud #IncidentResponse #AIOps #Automation #DigitalTransformation #DevSecOps
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