*The operator received this call when she was employed with the Utah Valley Special Service District.

If you've ever wondered how important 911 operators are to fighting crime, this call says it all.

While working as a 911 operator out of Utah, current Phoenix Police Communications Operator Deb Hale shares the harrowing story of a caller's worst nightmare, conveying information of an assault over the phone while her attacker sits right next to her. Deb describes the call as audio clips from the actual call are played.

This video shows the importance of 911 operators as they truly are the first of the first responders.

Every call counts. Could someone's call be your next calling?
TAKE THE CALL. BE THE DIFFERENCE.

For more information on becoming a 911 operator go to:

https://www.phoenix.gov/joinphxpd911

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