Headlam Group Chief Executive Chris Payne, and Chief Financial Officer, Adam Phillips present full year results for the year ended 31 December 2023, followed by Q&A.

00:00 - Opener

Chris Payne, Chief Executive
00:16 - Introduction
01:47 - FY 2023 Overview
03:47 - Flooring market backdrop

Adam Phillips, Chief Financial Officer
05:17 - FY 2023 Financial summary
07:38 - Revenue
08:21 - UK Distribution volumes
09:01 - Income statement
10:37 - Underlying operating profit
12:11 - Mitigating actions
13:24 - Non-underlying items
15:01 - Cashflow
16:42 - Capital expenditure
17:19 - Balance sheet
17:46 - Daily net debt

Chris Payne, Chief Executive
18:04 - Market opportunity
18:45 - Strategy summary
20:01 - Broadening business base
21:02 - Regional distribution
22:35 - Trade counters
23:59 - Larger customers

Adam Phillips, Chief Financial Officer
25:25 - Digital and IT
26:14 - Sustainability and ESG
27:48 - Continental Europe

Chris Payne, Chief Executive
29:22 - Summary and outlook

32:05 - Q&A

Operating for over 30 years, Headlam is the UK's leading floorcoverings distributor. The Group works with suppliers across the globe manufacturing the broadest range of products, and gives them a highly effective route to market, selling their products into the large and diverse trade customer base. The Group has an extensive customer base spanning independent and multiple retailers, small and large contractors, and housebuilders. It provides its customers with a market leading service through the largest product range, in-depth knowledge, ecommerce and marketing support, and nationwide next day delivery service. To maximise customer reach and sales opportunity, Headlam operates 68 businesses and trade brands across the UK and Continental Europe (France and the Netherlands), which are supported by the group's network, central resources and processes.