With the ongoing impact of COVID-19 at the forefront of all our minds, Britannia Movers has adjusted our removals services to accommodate new measures and procedures to keep our customers and staff safe. You can view some of the key changes in this short video. If you have any questions, just get in contact using one of the methods below.

Website ➔ https://www.britannia-movers.co.uk/

Telephone ➔ 0845 600 6661

Sales email ➔ [email protected]

Customer relations email ➔ [email protected]

Find your nearest office ➔ https://www.britannia-movers.co.uk/yo...

Connect with us on Twitter ➔   / britanniamovers  

UK Removals Tips ➔ https://www.britannia-movers.co.uk/ho...

International Removals Info ➔ https://www.britannia-movers.co.uk/in...

SOME OF OUR OTHER HELPFUL VIDEOS

• Britannia Movers 250ft Storage Units ➔ https://www.youtube.com/watch?v=cRPOa...
• Moving to Brazil: The Ultimate Guide ➔ https://www.youtube.com/watch?v=WDD0h...
• Moving to Spain: The Ultimate Guide ➔ https://www.youtube.com/watch?v=Ew66m...
• Top 10 Moving House Tips ➔ https://www.youtube.com/watch?v=IENvQ...
• Moving to France: The Ultimate Guide ➔ https://www.youtube.com/watch?v=9H7Qf...

TRANSCRIPT
[Music]

Our removals services are changing.

In response to government guidelines and advice from the British Associate of Removers, we have adopted some new procedures for the safeguarding of all our customers and our crew. Don’t worry though, the quality and efficiency of our service to customers will be as good as ever.

If you’ve booked with Britannia to do your move you will see the measures we have introduced. Our crew members will arrive at your door, introduce themselves to you while wearing face coverings and at a one-meter plus distance.

To help maintain these distances it’s ideal for only one household member to be present on the day of your move. If this isn’t possible the crew will ask you to remain in one location while we pack and load the rest of your property. Once completed you can move to another suitable room while we polish off the rest.

Weather permitting and where possible, sitting in the garden while the crew are working will be enormously helpful, especially if you a pet. This will ensure social distancing and help speed up the removals process. You might even catch a few rays of sunshine.

Moving large pieces of furniture is physically demanding, especially in warm weather. Crew members may remove their face coverings while working to aid breathing, though this doesn’t mean safety measures are relaxed. You can help by opening windows and doors for better ventilation before the crew arrive.

To allow our crew to regularly wash their hands we will ask you to provide a toilet and a wash basin for the crew’s sole use during the removal.

Our crew will come prepared with their own mugs and refreshments. So, although it’s appreciated, please don’t feel obliged to offer anything.

As usual, we will walk around both the property you are leaving and the property and the property to which delivery has been made to ensure satisfaction. We will need to social distance whilst this is being done. Normally you would sign the paperwork to confirm everything is to your satisfaction. But to keep to our clinical procedures a crew member will ask you to verbally confirm everything and check that you are happy for them to sign on your behalf. Don’t worry a copy will be emailed or posted to you for your records.

These are challenging times. Moving home can be stressful enough. However, you can rely on Britannia to deliver the warm, friendly, and professional service for which we are well known.
If you have any questions please pick up the phone. We are here to help and reassure you that your move is in safe hands.

[Music ends]