Link to the full course: https://www.udemy.com/course/ux-desig...

Heuristic 1: Visibility of system status
Right from ordering food to booking flights to even finding a partner, we use in-numerous apps and websites on a daily basis. Some of these apps and websites are intuitive and easy to use while others are horrible and frustrating.

So what differentiates a good app or a website from a bad one?

Although there can be multiple factors responsible for this, but Usability is definitely one of them. Usability means providing users with the ability to achieve their goal with minimal efforts in least possible time.

Good usability leads to:

1. Better Conversion Rates

2. Improved Customer Retention

3. Reduced Support Costs

4. Increased Productivity and

5. Greater User Satisfaction.


Now as we know the importance of usability, the million-dollar question here is how to evaluate usability and not just evaluate but how to improve the usability of an app or a website.

If you are also wondering about these questions, then you have come to the right place.

In this video, we would be exploring the 1st Usability Heuristic provided Jakob Nielsen - Visibility of system status.