New Mercedes EQS MBUX Multimedia System 2022.

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Infotainment systems offer numerous and extensive functions. Several operating steps are often required to control them. In order to reduce these interactive steps even further, with the aid of artificial intelligence Mercedes-Benz has developed a user interface with context-sensitive awareness.

The MBUX system proactively displays the right functions at the right time for the user, supported by artificial intelligence. The context-sensitive awareness is constantly optimised, both by changes in the surroundings and by user behaviour. The so-called zero layer offers the user dynamic, aggregated content from the entire MBUX system, and thus the associated services, on the uppermost level of the MBUX information architecture.

Mercedes-Benz has investigated the usage behaviour of the first MBUX generation. Most of the use cases fall in the Navigation, Radio/Media and Telephony categories. The navigation application with its full range of functions is therefore always in the centre of the visual display unit.

Over 20 other functions - from ENERGIZING COMFORT to birthday reminders and suggestions for the to-do list - are automatically offered with the help of artificial intelligence when they are relevant to the customer. The developers have internally christened these suggestion modules, which are displayed on the so-called zero-layer interface, "Magic Modules".

Here are five representative use cases. The user can accept or reject the respective suggestion with just one click:

When approaching a charging station that is enabled for Plug & Charge, the Magic Module 'Charging' automatically appears. The driver can then start charging immediately.
If someone always calls one particular friend on the way home on Tuesday evenings, in future they will always receive a suggestion regarding this particular call on this day of the week and at this time. A business card appears with their contact information and – if this is stored – their photo. All the suggestions from MBUX are coupled with the profile of the user. So if someone else drives the EQS on a Tuesday evening, this recommendation is not made – or there is another one, depending on the preferences of the other user in each case.
If the EQS driver regularly uses the massage function according to the hot-stone principle, the system automatically suggests the comfort function to them in wintry temperatures.
If the user regularly switches on the heating of the steering wheel in addition to the seat heating, for example, this is suggested to them as soon as they activate the seat heating.
The EQS's chassis can be raised in order to offer more ground clearance. A useful function for steep driveways or raised points on the ground for traffic calming ("sleeping policemen"). MBUX remembers the GPS position at which the user has made use of the "Vehicle Lift-Up" function. If the vehicle approaches this GPS position again, MBUX suggests raising of the EQS.
MBUX: a milestone as the interface between driver, passengers and vehicle
The EQS features the current MBUX generation, which celebrated its premiere in the new S-Class only a few months ago. As standard, the new model is equipped with a 12.3-inch driver display and a 12.8-inch central display in portrait orientation. The impressive MBUX Hyperscreen (see next chapter for details) is available as an option. There, the front passenger also has his or her own screen.

Face recognition with cameras in the driver display is used for a wide range of assistance and comfort functions. These include biometric authentication, ATTENTION ASSIST fatigue warning and adjusting the exterior mirrors to the pre-set position. Also on board as standard: a fingerprint scanner for driver authentication.

Screen content can be quickly and easily shared with other passengers. Selection and amendment of navigation destinations is possible from the rear seats. The MBUX High-End Rear Seat Entertainment Plus comprises two 11.6-inch displays with touch controls on the backrests of the driver and front passenger seats. The MBUX rear tablet is also optionally available. As a fully fledged tablet, this can also be used outside the vehicle and (Android) apps can be installed. With this convenient remote control, all rear seat entertainment functions can be comfortably controlled from any seating position.


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