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VIDEOS MENTIONED
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15 BEHAVIORAL INTERVIEW QUESTIONS AND ANSWERS
   • 15 BEHAVIORAL Interview Questions and...  

22 STAR METHOD / STAR TECHNIQUE INTERVIEW QUESTIONS AND ANSWERS
   • STAR TECHNIQUE Interview Questions an...  

TOP 15 SITUATIONAL INTERVIEW QUESTIONS AND ANSWERS
   • 15 SITUATIONAL Interview Questions & ...  

WHAT ARE TRANSFERABLE SKILLS
   • What are Transferable Skills? (Transf...  

VIDEO DESCRIPTION
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In this video I cover the top 10 Customer Service Interview Questions and Answers using the star method. I also answer the common question - What is the STAR method?

The star interview method is a technique used by interviewers to ensure that while you are answering an interview question and you are describing a situation where you are addressing the situation task action result, and this gives them a rounded response to their question.

The star method is also a great tool for candidates to use when answering any situational interview question as its a foolproof way of ensuring your interview has covered every area of the interview question.

I explain the difference between a behavioral interview question and a situational interview question.
I cover the top 10 tough interview questions and answers, including particularly tough questions such as Tell me about yourself, why should we hire you and why do you want to work for us.

TIMESTAMPS
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00:00 Top 10 Customer Service Interview Questions And Answers
01:09 Interview Question 1 - How Would You Deal With A Difficult Customer?
04:30 What Is The STAR Method?
05:08 How To Answer If You Don't Have Experience
06:36 Interview Question 2 - Tell Me About A Time When You Made A Mistake
10:44 Interview Question 3 - Tell Me About Yourself
13:43 Interview Question 4 - What Does Customer Service Mean To You?
16:53 Master Your Interview
17:15 Interview Question 5 - Why should we hire you?
20:13 Interview Question 6 - Why Do You Want To Work For Us?
22:09 Interview Question 7 - Why Do You Want To Work In Customer Service?
24:25 Interview Question 8 - When Have You Gone Above And Beyond For A Customer?
26:08 Interview Question 9 - How Would You Define Good Customer Service?
27:31 Interview Question 10 - What’s Your Biggest Weakness?
29:24 BONUS Interview Question - Do You Have Any Questions For Me?

HASHTAGS
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#customerservicelinterviewquestionsandanswers
#situationalinterviewquestionsandanswers
#starmethod

10 CUSTOMER SERVICE Interview Questions and Answers (STAR Method included)
   • 10 CUSTOMER SERVICE Interview Questio...