Forbes contributor Carmine Gallo goes through Apple's 5 steps of service.

Subscribe to FORBES: https://www.youtube.com/user/Forbes?s...

Stay Connected
Forbes on Facebook: http://fb.com/forbes
Forbes Video on Twitter:   / forbesvideo  
Forbes Video on Instagram:   / forbesvideo  
More From Forbes: http://forbes.com

Forbes covers the intersection of entrepreneurship, wealth, technology, business and lifestyle with a focus on people and success.