Giant Hubs Episode 4: UPS Worldport - A look behind the scenes of the world’s largest automated package handling facility.

What does it take to deliver millions of packages and documents every day right in time? You need a Giant Hub: UPS Worldport in Louisville is a technological marvel. It is the largest automated package handling facility in the world, and the center point of UPS’s worldwide air network. More than 300 flights arrive and depart daily and the hub with its 250 kilometers conveyors has a troughput of 500.000 packages per hour. Roughly two million packages a day increasing to more than four million during the peak season.

10 pm. The night rush hour begins. When frontline supervisor Tyler Sawvell and his crew unload and load the aircrafts on the ground – guys like Terry Rigdon in the general operation center control every flight activity of the cargoplanes.

The world’s leading logistics group UPS relys on their one airline. With its 244 aircrafts, UPS Airlines is one of the biggest worldwide. Terry Rigdon’s goal is to get every aircraft with its cargo to their right destination – on schedule. But in this night, bad weather causes a lot of trouble and delays for the whole crew at Worldport. Due to thunderstorms the whole area have been put on an operations ban for 30 minutes. That means the outbound crew are not alowed to work. They can not unload any airplane. So they can’t feed the hub.

Are they able to recover lost time to get a very special package with a gastank from triumph motorcycle to his customer in Seattle overnight?

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