Published On Premiered Dec 1, 2021
Have you noticed that customers are more aggressive now than ever before? Our frontline workers are under attack.
Listen to this NPR, Planet Money, Interview with The Customer Service Whisperer. Join David as he discusses how to navigate and
handle abusive customers to ensure your customers stay happy and your employees stay safe.
For more tools and strategies on handling abusive customers, click here now!
https://www.rockstarcustomerservice.c...
Hashtags for this week’s repurpose house
#Davidbrownlee
#planetmoney
#customerservicetraining
#nprnews
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