Austin Rover Training Video,

a series of videos designed to teach Austin Rover Staff about Customer Service.


Who Cares Wins - The Key to Success


Module 3 - Hello, Goodbye and Inbetween


Presented by : John Thaw


Customer:
Ian Lavender

Salesmen:
Paul Jerricho
Pavel Douglas

Sales Manager:
Johnathan Elsom

Service Manager:
John Joyce

Accounts:
Eleanor Harvey

The Cleaner:
Paddy Joyce

Parts Assistant:
Stephen Bill

Parts Manager:
Alan David

Mechanic:
Ashley Barker

Service Receptionist:
George Sweeny